News

2016

Data Center Move to Affect Online Driver License and Motor Vehicle Services

~ GoRenew.com and other services will be unavailable during weekend move ~

TALLAHASSEE, Fla. – The Florida Department of Highway Safety and Motor Vehicles’ (DHSMV) technology hardware is scheduled to be relocated, which will make several online services unavailable to customers and stakeholders throughout the weekend of May 6-8, 2016. Impacted services will go offline at 8 p.m. Eastern Daylight Time Friday, May 6 and are scheduled to be restored by 8:00 a.m. Monday, May 9. Customers will also not be able to access the department’s internet services during the weekend.

The department anticipates that offices will be open to walk-in customers Monday, May 9, but it will not be scheduling appointments in its driver license offices May 9-10. Customers who know their driver license, identification card or vehicle registration will expire on or before May 10, should visit an office or go online to renew on or before 5 p.m. Friday, May 6 to ensure their license, ID card and/or registration does not expire. Customers can visit www.GatherGoGet.com to prepare for their next visit to a driver license office or renew online at GoRenew.com.

While many of the department’s convenience services for customers will be unavailable during the move, all law enforcement related systems will remain operational throughout the weekend.

The planned outage is a result of the department’s move from the State Data Center (SDC) Northwood Centre location in Tallahassee to the SDC located in Southwood; also in Tallahassee. The move is complex and will require a complete shutdown of DHSMV enterprise systems throughout the weekend. The department and the Agency for State Technology have been planning the move in detail, and the planning team has implemented steps to minimize risk and potential impact to department customers.

The department will be communicating as frequently as possible with its customers and stakeholders during the move. For up to date information regarding the move, customers should follow the department on Twitter @FLHSMV, find us on Facebook or feel free to call 1-855-305-3902.

The Florida Department of Highway Safety and Motor Vehicles provides highway safety and security through excellence in service, education and enforcement. The Department is leading the way to a safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles and operation of the Florida Highway Patrol. To learn more about DHSMV and the services offered, visit www.flhsmv.gov, follow us on Twitter @FLHSMV or find us on Facebook. For safe driving tips and techniques, download the official Florida Driver License Handbook.